Terms and Conditions
Agreement between User and www.dotalliancegroup.com
Welcome to www.dotalliancegroup.com. The www.dotalliancegroup.com website (the “Site”) is comprised of various web pages operated by DOT Alliance Group. www.dotalliancegroup.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.dotalliancegroup.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
www.dotalliancegroup.com is an E-Commerce Site.
DOT Alliance Group provides trucking compliance services for a fee.
Privacy
Your use of www.dotalliancegroup.com is subject to DOT Alliance Group’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.dotalliancegroup.com or sending emails to DOT Alliance Group constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that DOT Alliance Group is not responsible for third party access to your account that results from theft or misappropriation of your account. DOT Alliance Group and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
DOT Alliance Group does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.dotalliancegroup.com only with permission of a parent or guardian.
Cancellation and Refund Policy
Cancellation and refund requests may be submitted by phone, email, or online under the following guidelines.
DOT Alliance Group strives to keep you compliant with all government regulations without any interruption to your business. To achieve this goal, it is imperative that all services are completed in a timely manner. As such any request for cancellations and refunds must be submitted prior to service being completed. Once service is completed the sale is final and no refund will be given. Most services are completed within 24 hours of purchase. Services that require customer interaction including Biennial Updates and Consortium Enrollments may request a refund within 24 hours of purchase if they have not completed the customer requirements. Once customer requirements are complete the service will be final.
Biennial Updates, New MC Numbers, New DOT Numbers and DOT Number Deactivation are completed once documents have been submitted to FMCSA regardless of when FMCSA updates SAFER.
Lifetime Biennial Updates where the initial service has been completed may request partial refunds within 30 days of the initial purchase date.
Consortium Enrollment fees are final and will not be refunded.
Annual Driver Consortium Fees may be refunded any time prior to the first of the month immediately following the purchase date.
All payments for Drug and Alcohol tests are final. Refunds will not be issued for “refused” or “no-show” drug and/or alcohol tests.
Reasonable Suspicion for Supervisors is complete once the student has been notified of enrollment in the course.
Drug and Alcohol Consortium Service Agreement
DOT Alliance Group agrees to provide the following:
•Analysis to be conducted under the direction of personnel certified by National Institute of Drug Abuse(NIDA)
•Substance abuse panel required by FMCSA regulations
•Results will be verified by a Medical Review Officer (MRO)
•All results will be delivered by secure method that strictly adheres to requirements set forth by HIPAA
•Test results will only be revealed to the Designated Employer representative (DER)
•A repeat/confirmation test will be conducted between 15 and 30 minutes following a positive BAT
•Random drug and alcohol testing administered at FMCSA required testing rates
•Designated company representatives will receive FMCSA required Reasonable Suspicion for Supervisors training via on-line learning
•Paper Federal Custody and Control forms will be provided for use in any instance where a driver is unable to use e-Screen
•Assistance will be provided for drug and alcohol policies
Client agrees to provide:
•All required company, driver, and DER information
•Assist with documentation when necessary
•Provide valid State issued I.D./D.L. to screening facility
DOT Alliance Group will not be held responsible for claims, legal actions, liabilities, loss or damages, however caused, for the wrongful or illegal dissemination of test results, except to the extent such losses, damages or injuries were directly caused by the acts or admissions of DOT Alliance Group.
Random Protocol
DOT Alliance Group maintains an active Random Participation Pool for all affiliate companies who require and choose such service. The Random Pool complies with the DOT regulations contained in 49 CFR Part 40 and 382.305.
DOT Alliance Group will make every effort to make sure your company is in compliance with FMCSA drug and alcohol testing regulations. You are responsible to notify us of any changes within your company.
All random drug and alcohol tests are conducted per FMCSA regulations.
•You are responsible for designating DOT Alliance Group as your C/TPA in the Clearinghouse
•You are responsible for providing DOT Alliance Group with accurate driver information
•Failure to return requested information and releases will result in you being removed from the consortium
•DOT Alliance Group will not be responsible for any fines imposed upon you by the FMCSA for non-compliance with drug and alcohol regulations if you are removed from our program for failing to respond
•When selected for a random drug or alcohol test, we will make three attempts to contact you via email or phone
•You will have 36 hours from the time of the first notice to submit for the test
•You will be notified of results by email
•Failure to submit for the test within 36 hours of notice will be considered a refusal
•Positive results and refusals will be reported to the Clearinghouse
Links to Third Party Sites/Third Party Services
www.dotalliancegroup.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of DOT Alliance Group and DOT Alliance Group is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. DOT Alliance Group is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by DOT Alliance Group of the site or any association with its operators.
Certain services made available via www.dotalliancegroup.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.dotalliancegroup.com domain, you hereby acknowledge and consent that DOT Alliance Group may share such information and data with any third party with whom DOT Alliance Group has a contractual relationship to provide the requested product, service or functionality on behalf of www.dotalliancegroup.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.dotalliancegroup.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to DOT Alliance Group that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of DOT Alliance Group or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. DOT Alliance Group content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of DOT Alliance Group and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of DOT Alliance Group or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by DOT Alliance Group from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the DOT Alliance Group Content accessed through www.dotalliancegroup.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless DOT Alliance Group, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. DOT Alliance Group reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with DOT Alliance Group in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL’S CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and DOT Alliance Group agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a
representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DOT ALLIANCE GROUP AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
DOT ALLIANCE GROUP AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. DOT ALLIANCE GROUP AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DOT ALLIANCE GROUP AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF DOT ALLIANCE GROUP OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
DOT Alliance Group reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby
consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and DOT Alliance Group as a result of this agreement or use of the Site. DOT Alliance Group’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of DOT Alliance Group’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by DOT Alliance Group with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and DOT Alliance Group with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and DOT Alliance Group with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
DOT Alliance Group reserves the right, in its sole discretion, to change the Terms under which www.dotalliancegroup.com is offered. The most current version of the Terms will supersede all previous versions. DOT Alliance Group encourages you to periodically review the Terms to stay informed of our updates.